FAQ

Shipping Policy

We offer shipping through UPS.


No, at this time we do not ship outside of the U.S.


Yes, we offer free shipping for orders over $200.


No, we currently do not offer overnight shipping.

Returns & Exchanges

Please send email to  hello@louiselynette.com with a photo of damage so we can assess damages and replace.

Please send us an email at hello@louiselynette.com and we will issue a return slip. Please note that to accept a return, the item must still have tags on, and have not been worn.


No, we cover the shipping for all returns.

No. The item must still have tags on, and have not been worn.


We have a 14-day return policy.

Yes, we provide full refunds via the original form of payment.


Wholesale

No, currently we are a direct-to-consumer brand, but if your boutique is interested, please email us at hello@louiselynette.com for future wholesale opportunities.